Tickets purchased via the Website are non-refundable. Unless otherwise noted, including elsewhere on the Website, tickets purchased via the Website are valid for your chosen date & time. You are responsible for either printing your tickets at home in advance or via kiosks located at the Empire State Building, which selection you shall make during the check-out process on the Website. Prices may include a processing fee, noted on the Website. Unless otherwise noted, all prices on the Website are listed in United States dollars. Ticket and Purchasing Informationīefore completing any order via the Website, please carefully review your selection. IF YOU DO NOT AGREE TO THESE TERMS, YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE. IF YOU DO NOT AGREE TO ALL OF THE TERMS, YOU ARE NOT AN AUTHORIZED USER OF SUCH SERVICES AND PRODUCTS AND YOU SHOULD NOT USE THIS WEBSITE. YOUR (“YOU,” “YOUR” OR “USER”) COMPLIANCE WITH AND ACCEPTANCE OF THESE TERMS IS A CONDITION TO YOUR RIGHT TO ACCESS AND UTILIZE THE WEBSITE AND ANY PRODUCTS AND SERVICES THEREON. These website Terms of Use by ESRT Observatory TRS, L.L.C. and our affiliates (“ESRT,” “we,” “our” or “us”) for the Website are effective as of December 2022.
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